27 May 2026Business & Strategy
Waitrose cuts prices on 1,000 products as M&S gains middle-class shoppers
Britain's poshest grocer just invested £20 million in price cuts averaging 12% across 160 own-label lines, admitting it's losing the battle for cost-conscious middle-class customers. Waitrose has now deployed £50 million across multiple price-cutting campaigns this year, as trade coverage confirms the retailer's struggle against discounters and M&S Food. The moves signal that premium positioning alone no longer works when mortgages cost 6.5%. Even Ocado shoppers have limits.
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