Corporate Governance

British Airways is demanding up to £10 million from Heathrow after a Terminal 5 baggage system failure left 20,000 bags stranded over the weekend of 17-18 May. The breakdown forced BA to tell passengers to leave the airport and file lost baggage claims online rather than wait for bags, with staff warning minimum three-day delivery times for recovery. BA recorded 212 delayed flights the next day, roughly 29 percent of its schedule, as knock-on effects spread through its hub operations. The airline is positioning this as a Heathrow infrastructure failure rather than its own IT problems, seeking to recover customer reimbursement costs and operational disruption expenses. The dispute highlights the interdependence between airlines and airports, where system failures can trigger commercial fights over liability and cost allocation.

Manus Costello spent years as a sell-side analyst calling Standard Chartered's strategy questionable and its returns weak. Now he's their new CFO, capping one of the more unusual career pivots in banking. Costello replaces Diego De Giorgi, who lasted just over a year before jumping to Apollo Global Management. The appointment suggests CEO Bill Winters wants someone who understands exactly why investors have punished the bank's shares for years. Whether a former critic can fix what he used to complain about is the test.

Evergrande's liquidators are taking PwC to Hong Kong's High Court, seeking to recover losses from what regulators call massive audit failures on the developer's 2019 and 2020 accounts. PwC already faces over $166 million in fines and compensation across Hong Kong and mainland China, but this civil case targets much larger damages and tests whether audit firms bear direct liability when major clients collapse. The inclusion of PwC International as a defendant raises stakes for the entire global network, not just local partnerships.

Twenty-eight Schedule 13G filings hit the SEC yesterday, all from the same CIK, signaling the new quarterly disclosure rules are forcing institutional investors into housekeeping mode. The SEC's modernized rules cut deadlines from 45 days after year-end to 45 days after quarter-end, with passive investors now required to file within five business days instead of ten. This cluster likely represents a fund complex updating positions across multiple holdings rather than new activist plays. The real test comes in June when funds face their first full quarterly cycle under the accelerated regime.

Ryan Cohen is taking the hostile route after eBay's board reportedly rejected his takeover approach.

ValueAct Capital's successful 2013 campaign against Microsoft offers a playbook for today's activists eyeing the software giant's recent decline. The firm secured a board seat by pressuring CEO Steve Ballmer's exit, generating billions in shareholder value when the stock jumped 7% on succession news. Now ValueAct is building stakes in Meta, Amazon, and Visa while Microsoft's P/E ratio lags peers, potentially signalling undervaluation or operational issues. The firm's recent moves show a preference for high-growth names over mature tech giants, but Microsoft's $3 trillion market cap remains activist catnip. With cloud growth slowing and AI competition intensifying, Microsoft could face governance pressure around capital allocation, buybacks, or strategic focus. The ghost of 2013 still haunts Redmond.

Rebooking system glitches left New Jersey travelers buying new tickets after dozens of failed attempts. Codeshare complexity strikes again.

Greg Jackson of Octopus Energy and Alice Bentinck of Entrepreneurs First, who raised $200m at a $1.3bn valuation, lead the finalists for City AM's 2026 awards. Ken Murphy makes the list after Tesco distributed £130m to 22,000 employees through investor schemes. The finalists reflect UK business resilience amid economic recovery: retail stability, fintech growth, and corporate profit-sharing as employee retention tools.

The Model Capability Initiative now captures mouse movements, keystrokes, clicks, and screenshots from US employees' work laptops in real time, with no opt-out option. Meta's internal memo frames this as essential training data for AI agents that need "real examples of how people actually use computers." The program falls under the Agent Transformation Accelerator, led by Alexandr Wang after Meta acquired a 49% stake in his former company Scale AI for over $14 billion. This crosses the line from employee monitoring into treating staff as an unpaid data workforce, with GDPR implications that could force a Europe-US policy split.

Shares recovered from a 2.5% initial drop to finish up 2.6% at $273 after the company announced Tim Cook's transition to executive chairman and John Ternus's promotion to CEO effective September 1. The orderly succession, unanimously approved by Apple's board, positions the 25-year hardware veteran to lead during the AI transition while Cook handles policy engagement. iPhone sales in China surged 23% in early 2026 against a shrinking market, providing Ternus with momentum heading into his first earnings call as CEO-designate. Investors seem convinced that product-focused leadership beats operational continuity in the AI era.

Hong Kong's exchange is cracking down on companies that shop around for more lenient auditors by requiring detailed explanations for auditor changes and extended review periods. The new rules target the practice of switching auditors to avoid qualified opinions or regulatory scrutiny, particularly common among mainland Chinese companies listed in Hong Kong. Companies will face automatic delisting reviews if they change auditors twice in three years without compelling business reasons.

PT Barito Renewables Energy shares plunged 14% to two-year lows after Indonesia's stock exchange flagged the company for highly concentrated shareholding. Four main investors control 96% of BREN, prompting concerns over market transparency as Indonesia implements reforms to meet MSCI standards. The company was already excluded from the FTSE Russell Index last September over ownership issues. With an 11.66% free float barely exceeding minimum requirements, BREN faces pressure to adjust its structure within the three-year transition period ending March 2029.